Rainy- Day Return Pass booking
Pre- booked tickets only
Rainy Day return tickets are a goodwill gesture on our part. Should it rain heavily or continuously during your visit, then we may offer you a free return visit. These tickets are issued on the day at the discretion of the manager and are valid for three months from the date of issue, Please use within this time as we are unable to extend the expiry date.
Rainy Day tickets can only be used once and will be retrieved on your return visit. If you lose or misplace your stamped ticket, or it is stolen, we cannot issue another and you will not be able to use the free return visit.
Rainy day tickets are only valid for the number of adults/children listed on the ticket, any additional members attending must pay the full entrance price.
We will only accept original stamped tickets, photos or photocopies will not be accepted.
You will need to present & return your rainy-day ticket at the admission kiosk.
Anyone without a valid stamped return ticket will be refused entry to the park.
Important Visitor Information
As a small centre, the health and safety of our visitors, staff and animals is paramount. As space and car parking facilities are limited, to ensure our visitors have a safe and pleasant experience we will continue to operate at a reduced capacity and require all visitors to book in advance online.
We will need everyone to book online before their visit, including members, rainy-day return ticket holders and carers.
How do we book?
Click here to book tickets for general admission, members, rainy day return passes and carers.
Once booked tickets cannot be refunded but dates can be transferred subject to giving 48 hours notice and an administration fee will be charged.
Our opening hours may vary throughout the year.
We have introduced arrival times to help alleviate queues. You will be asked to select an arrival time when booking online*. We ask that you please arrive at your agreed time as we cannot guarantee entry to visitors who arrive outside of this.
*Please note your arrival time e.g., if your booking is for 11am - 2pm then your arrival time is 11am.
Can we use a promotional voucher?
We regret that we are unable to accept any promotional offers or discounts at this time.
Membership and Gift Vouchers
A limited number of tickets will be made available for our members each day. The percentage of tickets will be based on our average number of member visits recorded during the same pre-covid period. Members must still book online to allow us to maintain our maximum number of visitors per day.
If you have a great time when visiting why not take out a membership during your visit and we will refund the cost of your admission. This can only be done on the day of your visit.
If you have a Tropical Butterfly House or Yorkshire Attractions Group Gift Voucher, please check the booking site for ticket availability and email info@butterflyhouse.co.uk with the date you would like to attend and preferred arrival time.
Accessibility and Carers
An official carer will be admitted free of charge when accompanying a full paying child or adult (one free carer per child or adult, normal admission charges apply to any additional carers).
Carers must be included within your booking and should provide ID from Care Home/Employer, Care Allowance Claim Letter, a Metro bus pass for disabled which states 'Plus One' or a DWP/DLA/PIP letter that states that you are in receipt of a Carer's Allowance or the middle or highest rate of Disability Living Allowance or Personal Independence Payment.
All areas of the park are accessible apart from one pond viewing area in the tropical house. Wheelchairs are available to hire subject to a deposit and availability. We have accessible toilet facilities.
Caring for all
Whilst visiting, we kindly ask you to respect and make space for each other, especially in indoor and enclosed areas or pathways around the park.
Please wash and sanitise your hands at regular intervals using the washing facilities.Toilets will be open at Lottie’s Coffee Lounge, Indoor Activity Centre and Outdoor Play Park.
What can I see and do when visiting?
Please see the signage for daily animal talks and displays.
There are lots of fun things to enjoy - our playparks, sandpits and splash zone are open throughout the summer and kids watch out - you’ll quake in your boots on the Dino Trail or can grab a gift in the Jungle Gift Shop!
Why not purchase an animal feed bundle including live mealworms to feed our meerkats, chickens, ducks and fish, grass nuts to feed our goats, a veggie pot to feed our guinea pigs, wallabies, porcupines and goats (please note this excludes poultry food during avian flu restrictions).
Otter Fish Pots are a bitesize fun way to feed our otter family or treat the family to a VIP lemur feeding experience for up to 6 people – all available to add on to your booking, subject to availability.
Tractor-trailer rides- see onsite signage for running times.
It’s lovely at Lottie’s Coffee Lounge with glorious blooms and views from the outdoor patio area. Indoor and outdoor seating is available for eat-in or takeaway food and drink. Afternoon tea boxes, children’s picnic boxes and pizza deals are all available to book online.
Dine in one of our stunning new dining pods available for all visitors to enjoy or bookable for a special occasion for a small charge.
The Big Red Bus Snack Stop will be open seasonally at weekends and throughout school holidays (subject to weather conditions). The Butterfly Cafe opens during the holidays and seasonal weekends.
Feeling unwell
Please do not travel to visit us if you or any member of your group are showing any symptoms of Covid-19 (or have come into contact with someone has experienced symptoms of Covid-19 in the last 14 days). The Tropical Butterfly House and Lottie’s remain the right to refuse entry to anyone who we feel is showing signs of Covid-19.
IMPORTANT: Please find a link to further information you will need to consider before making a booking in order to follow the correct government guidelines.
If you are unable to visit due to having to self-isolate, please contact us 24 hours in advance of the day of your visit to enable us to transfer your ticket.
Please see our website and social media pages for updates. If you have any questions or require help, please contact us at info@butterflyhouse.co.uk or 01909 569416
https://www.facebook.com/TropicalButterflyHouse
https://www.facebook.com/LottiesCoffeeLounge
Thank you for your continued support!
Events
Rainy- Day Return Pass booking
Pre-booked tickets only
Rainy Day return tickets are a goodwill gesture on our part. Should it rain heavily or continuously during your visit, then we may offer you a free...
Pre-booked tickets only
Rainy Day return tickets are a goodwill gesture on our part. Should it rain heavily or continuously during your visit, then we may offer you a free return visit. These tickets are issued on the day, at our Managers discretion, and are valid for three months from the date of issue. Please use it within this time as we are unable to extend the expiry date.
Rainy day tickets can only be used once and will be retrieved on your return visit. If you lose or misplace your stamped ticket, or it is stolen, we cannot issue another, and you will not be able to use the free return visit.
Rainy day tickets are only valid for the number of adults/children listed on the ticket. When selecting your rainy day return ticket please just add one ticket to your basket, this covers all the people listed on your return pass. Should you wish to add any additional visitors you are required to pay the full entrance price.
We will only accept original stamped tickets, photos, or photocopies will not be accepted.
You will need to present & return your rainy-day ticket at the admission kiosk.
Anyone without a valid stamped return ticket will be refused entry to the park.
Rainy-day tickets are non-transferable and have no monetary value
Book now
Products
Pre- booked tickets only
Rainy Day return tickets are a goodwill gesture on our part. Should it rain heavily or continuously during your visit, then we may offer you a free return visit. These tickets are issued on the day at the discretion of the manager and are valid for three months from the date of issue, Please use within this time as we are unable to extend the expiry date.
Rainy Day tickets can only be used once and will be retrieved on your return visit. If you lose or misplace your stamped ticket, or it is stolen, we cannot issue another and you will not be able to use the free return visit.
Rainy day tickets are only valid for the number of adults/children listed on the ticket, any additional members attending must pay the full entrance price.
We will only accept original stamped tickets, photos or photocopies will not be accepted.
You will need to present & return your rainy-day ticket at the admission kiosk.
Anyone without a valid stamped return ticket will be refused entry to the park.
Important Visitor Information
As a small centre, the health and safety of our visitors, staff and animals is paramount. As space and car parking facilities are limited, to ensure our visitors have a safe and pleasant experience we will continue to operate at a reduced capacity and require all visitors to book in advance online.
We will need everyone to book online before their visit, including members, rainy-day return ticket holders and carers.
How do we book?
Click here to book tickets for general admission, members, rainy day return passes and carers.
Once booked tickets cannot be refunded but dates can be transferred subject to giving 48 hours notice and an administration fee will be charged.
Our opening hours may vary throughout the year.
We have introduced arrival times to help alleviate queues. You will be asked to select an arrival time when booking online*. We ask that you please arrive at your agreed time as we cannot guarantee entry to visitors who arrive outside of this.
*Please note your arrival time e.g., if your booking is for 11am - 2pm then your arrival time is 11am.
Can we use a promotional voucher?
We regret that we are unable to accept any promotional offers or discounts at this time.
Membership and Gift Vouchers
A limited number of tickets will be made available for our members each day. The percentage of tickets will be based on our average number of member visits recorded during the same pre-covid period. Members must still book online to allow us to maintain our maximum number of visitors per day.
If you have a great time when visiting why not take out a membership during your visit and we will refund the cost of your admission. This can only be done on the day of your visit.
If you have a Tropical Butterfly House or Yorkshire Attractions Group Gift Voucher, please check the booking site for ticket availability and email info@butterflyhouse.co.uk with the date you would like to attend and preferred arrival time.
Accessibility and Carers
An official carer will be admitted free of charge when accompanying a full paying child or adult (one free carer per child or adult, normal admission charges apply to any additional carers).
Carers must be included within your booking and should provide ID from Care Home/Employer, Care Allowance Claim Letter, a Metro bus pass for disabled which states 'Plus One' or a DWP/DLA/PIP letter that states that you are in receipt of a Carer's Allowance or the middle or highest rate of Disability Living Allowance or Personal Independence Payment.
All areas of the park are accessible apart from one pond viewing area in the tropical house. Wheelchairs are available to hire subject to a deposit and availability. We have accessible toilet facilities.
Caring for all
Whilst visiting, we kindly ask you to respect and make space for each other, especially in indoor and enclosed areas or pathways around the park.
Please wash and sanitise your hands at regular intervals using the washing facilities.Toilets will be open at Lottie’s Coffee Lounge, Indoor Activity Centre and Outdoor Play Park.
What can I see and do when visiting?
Please see the signage for daily animal talks and displays.
There are lots of fun things to enjoy - our playparks, sandpits and splash zone are open throughout the summer and kids watch out - you’ll quake in your boots on the Dino Trail or can grab a gift in the Jungle Gift Shop!
Why not purchase an animal feed bundle including live mealworms to feed our meerkats, chickens, ducks and fish, grass nuts to feed our goats, a veggie pot to feed our guinea pigs, wallabies, porcupines and goats (please note this excludes poultry food during avian flu restrictions).
Otter Fish Pots are a bitesize fun way to feed our otter family or treat the family to a VIP lemur feeding experience for up to 6 people – all available to add on to your booking, subject to availability.
Tractor-trailer rides- see onsite signage for running times.
It’s lovely at Lottie’s Coffee Lounge with glorious blooms and views from the outdoor patio area. Indoor and outdoor seating is available for eat-in or takeaway food and drink. Afternoon tea boxes, children’s picnic boxes and pizza deals are all available to book online.
Dine in one of our stunning new dining pods available for all visitors to enjoy or bookable for a special occasion for a small charge.
The Big Red Bus Snack Stop will be open seasonally at weekends and throughout school holidays (subject to weather conditions). The Butterfly Cafe opens during the holidays and seasonal weekends.
Feeling unwell
Please do not travel to visit us if you or any member of your group are showing any symptoms of Covid-19 (or have come into contact with someone has experienced symptoms of Covid-19 in the last 14 days). The Tropical Butterfly House and Lottie’s remain the right to refuse entry to anyone who we feel is showing signs of Covid-19.
IMPORTANT: Please find a link to further information you will need to consider before making a booking in order to follow the correct government guidelines.
If you are unable to visit due to having to self-isolate, please contact us 24 hours in advance of the day of your visit to enable us to transfer your ticket.
Please see our website and social media pages for updates. If you have any questions or require help, please contact us at info@butterflyhouse.co.uk or 01909 569416
https://www.facebook.com/TropicalButterflyHouse
https://www.facebook.com/LottiesCoffeeLounge
Thank you for your continued support!
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