The Tropical Butterfly House Ticket Portal

Member Admission Christmas

Santa’s Woodland Grotto & Meet & Greet Christmas Characters Dates

Saturday 6 December       Elfy Shelfy

Sunday 7 December         Festive Pup Fun  

Saturday 13 December     Green Grouch & Cindy Lou

Sunday 14 December       Blue Alien Buddy

Saturday 20 December     Festive Pup Fun  

Sunday 21 December        Ice Queen and Jolly Snowman  

Monday 22 December       Blue Alien Buddy

Tuesday 23 December      Green Grouch & Cindy Lou

Wednesday 24 December             Meet our Merry Mice

Park opening times: 10am - 4pm 

Unwrap the magic of Christmas at the Tropical Butterfly House Wildlife Conservation Park!

Our brand-new festive experience has arrived spreading magic, joy and Christmas cheer every weekend in December and right up to Christmas Eve!

This year, as well as Santa himself, a whole host of much-loved and familiar faces will be stopping by to make your festive family day out merry and bright. Warmest wishes come to life with appearances from our special Meet and Greet Christmas Characters. From ice queens and grouches to furry favourites and frosty friends - can you help these mascots and mischief-makers make it onto Santa's naughty or nice list?

Holly jolly news! We're snow excited to tell you that our new Elf’s Workshop will be open for the very first time. Our elf and safety helpers are busy decking the halls and stuffing sackfuls of festive crafts and activities. Yule be sure to have a ball here with our Christmas characters - just bring the sparkle!

Tis the season to be jolly - for magical memories you won’t forget, come back time and time again during the festivities and beyond with our Visit & Save Card return visit offer.*

Here’s a peek at the fa-la-la festive fun waiting for you:

Santa's Woodland Grotto**

Capture a moment of wild winter wonder as you wander along the woodland walk to meet Santa and his helper in his enchanting Woodland Grotto. You can visit Santa at any time during Grotto opening hours. 

Purchase a Santa gift and your child will receive a magic snowflake token from Santa to exchange for a gift of their choice at Santa's Toy Shop located in the Jungle Gift Shop. 

NEW! Meet & Greet Christmas Characters***

Our colourful collective of festive favourites are guaranteed to make dreams come true. Believers of all ages - share your smiles and selfies with us at #tropicalbutterflyhouse #christmasmagicmakers

Christmas Characters appearances will take place between 11am - 3pm, please feel free to take your own photos! (see signage for details).

NEW! Elf Workshop****

More magic awaits .. our Christmas elf will be at hand to help you decorate a gingerbread cookie, gather some scrumptious reindeer food to take home ready for Christmas Eve and most importantly, write and post a letter in Santa's singing post box!

Everyone is welcome for selfies, storytelling and songs during our Christmas character appearances. Get all wrapped up in Christmas crafts and enter our festive colouring competition. Don't forget to add a wish to the Christmas Wishing Tree!

Elf Explorer Trail - Where will your ‘Elf Explorer’ passport take you? Embark on a festive journey through the wildlife park, discovering fascinating facts about animals and habitats from around the world! Complete fun challenges and collect stamps in your passports to unlock a sweet treat reward!

Don't miss these Christmas crackers around the park - join in a carol with the singing reindeer and capture a ‘elfie selfie’on our festive sleigh or in a flurry of snow at the giant Polar Bear - don’t forget to wear your Christmas jumpers to make spirits bright!

Jingle all the way on board the festive tractor-trailer ride, enjoy animal encounters and keeper talks and chuckle at the elf-tastic fun and frolics and tinsel tails in the Animal Antics show.

Find one of many special hidden ‘Christmas Puddings’ to win a merry prize and seek out the ten cheeky elves to see who tells the funniest joke!

Warm up at Lottie’s Coffee Lounge - Festive favourites are on the menu, from glorious Gingerbread Lattes to luxurious Irish Cream Hot Chocolates! Fun themed children’s picnic boxes are available to add on to your online booking (pre-booking essential).

*Relive the magic this winter! Don't miss our Visit and Save Card return visit offer - enjoy magical moments today and then save on your return visits for up to a year!* Terms apply, see https://www.butterflyhouse.co.uk/whats-on/news/2025/07/17/visit-and-save-offer/ for full details.

** Woodland Grotto Open Times: 6 -7 December, 13 – 14 December, 20 – 24 December | 11am - 3pm (see signage for breaktimes).

Every child can see Santa as part of their admission to the park. You may visit the grotto at any time during grotto advertised opening hours. Age-related gifts can also be purchased in advance online with your admission tickets or on the day for just £8.50. When purchasing a gift, your child will receive a magic snowflake token from Santa to then exchange for a gift of their choice in Santa’s Toy Shop located in the Jungle Gift Shop.

***Meet & Greet Christmas Characters: The advertised Meet and Greet character(s) will make appearances at set times between 11am - 3pm. See signage on the day for full timings and locations.

****Elf’s Workshop: Some activities in this area may be charged for. 

Events

Elfy Shelfy Elfy Shelfy Elfy Shelfy has flown in straight from the North Pole for our very first festive Meet and Greet! Wave hello to one of Santa's favourite helpers and kick off the festive season...

Elfy Shelfy has flown in straight from the North Pole for our very first festive Meet and Greet!

Wave hello to one of Santa's favourite helpers and kick off the festive season with a picture-perfect memory - just remember to be on your best behaviour!

Your visit includes the chance to see Santa in his Woodland Grotto - don’t forget to add a Santa Gift to your online booking if you wish to receive a magic snowflake from Santa himself to exchange at Santa’s Toy Shop located in the Jungle Gift Shop.

Book now
Festive Pup Fun Festive Pup Fun Ready to head down under for some festive pup fun? Join us for an unforgettable Meet and Greet where little Heeler fans will get a chance to high-five, hug and snap a picture with...

Ready to head down under for some festive pup fun?

Join us for an unforgettable Meet and Greet where little Heeler fans will get a chance to high-five, hug and snap a picture with everyone's favourite playful pup!

Your visit includes the chance to see Santa in his Woodland Grotto - don’t forget to add a Santa Gift to your online booking if you wish to receive a magic snowflake from Santa himself to exchange at Santa’s Toy Shop located in the Jungle Gift Shop.

Book now
Green Grouch and Cindy Lou Green Grouch and Cindy Lou He’s big and green and a little bit grumpy and she's the sweetest girl! Don't be scared - come and say hello, flash a big smile for a picture and show them how much fun...

He’s big and green and a little bit grumpy and she's the sweetest girl!

Don't be scared - come and say hello, flash a big smile for a picture and show them how much fun Christmas can be!

Your visit includes the chance to see Santa in his Woodland Grotto - don’t forget to add a Santa Gift to your online booking if you wish to receive a magic snowflake from Santa himself to exchange at Santa’s Toy Shop located in the Jungle Gift Shop.

Book now
Blue Alien Buddy Blue Alien Buddy ‘Ohana means family - be part of ours this Christmas! This mischievous, but oh-so-lovable alien has flown in to sprinkle some Christmas cheer all about the park! Flash your...

‘Ohana means family - be part of ours this Christmas!

This mischievous, but oh-so-lovable alien has flown in to sprinkle some Christmas cheer all about the park!

Flash your biggest smile for a festive family photo!

Your visit includes the chance to see Santa in his Woodland Grotto - don’t forget to add a Santa Gift to your online booking if you wish to receive a magic snowflake from Santa himself to exchange at Santa’s Toy Shop located in the Jungle Gift Shop.

Book now
Ice Queen & Jolly Snowman Ice Queen & Jolly Snowman The air is sparkling with holiday magic! Come on down for a warm hug from our Jolly Snowman (he loves them!) and a royal wave from our Ice Queen. Get your best, frosty smile...

The air is sparkling with holiday magic!

Come on down for a warm hug from our Jolly Snowman (he loves them!) and a royal wave from our Ice Queen.

Get your best, frosty smile ready for a picture and share a little bit of your Christmas joy with our magical friends!

Your visit includes the chance to see Santa in his Woodland Grotto - don’t forget to add a Santa Gift to your online booking if you wish to receive a magic snowflake from Santa himself to exchange at Santa’s Toy Shop located in the Jungle Gift Shop.

Book now
Meet our Merry Mice Meet our Merry Mice Oh boy! Christmas Eve is here and who better to celebrate with than the stars of the show, our Merry Mice! Dress up in your Christmas best ready to give the biggest, warmest hugs...

Oh boy! Christmas Eve is here and who better to celebrate with than the stars of the show, our Merry Mice!

Dress up in your Christmas best ready to give the biggest, warmest hugs and tell them what you love most about Christmas to make a magical memory.

Your visit includes the chance to see Santa in his Woodland Grotto - don’t forget to add a Santa Gift to your online booking if you wish to receive a magic snowflake from Santa himself to exchange at Santa’s Toy Shop located in the Jungle Gift Shop.

Book now
Member Admission Christmas

Santa’s Woodland Grotto & Meet & Greet Christmas Characters Dates

Saturday 6 December       Elfy Shelfy

Sunday 7 December         Festive Pup Fun  

Saturday 13 December     Green Grouch & Cindy Lou

Sunday 14 December       Blue Alien Buddy

Saturday 20 December     Festive Pup Fun  

Sunday 21 December        Ice Queen and Jolly Snowman  

Monday 22 December       Blue Alien Buddy

Tuesday 23 December      Green Grouch & Cindy Lou

Wednesday 24 December             Meet our Merry Mice

Park opening times: 10am - 4pm 

Unwrap the magic of Christmas at the Tropical Butterfly House Wildlife Conservation Park!

Our brand-new festive experience has arrived spreading magic, joy and Christmas cheer every weekend in December and right up to Christmas Eve!

This year, as well as Santa himself, a whole host of much-loved and familiar faces will be stopping by to make your festive family day out merry and bright. Warmest wishes come to life with appearances from our special Meet and Greet Christmas Characters. From ice queens and grouches to furry favourites and frosty friends - can you help these mascots and mischief-makers make it onto Santa's naughty or nice list?

Holly jolly news! We're snow excited to tell you that our new Elf’s Workshop will be open for the very first time. Our elf and safety helpers are busy decking the halls and stuffing sackfuls of festive crafts and activities. Yule be sure to have a ball here with our Christmas characters - just bring the sparkle!

Tis the season to be jolly - for magical memories you won’t forget, come back time and time again during the festivities and beyond with our Visit & Save Card return visit offer.*

Here’s a peek at the fa-la-la festive fun waiting for you:

Santa's Woodland Grotto**

Capture a moment of wild winter wonder as you wander along the woodland walk to meet Santa and his helper in his enchanting Woodland Grotto. You can visit Santa at any time during Grotto opening hours. 

Purchase a Santa gift and your child will receive a magic snowflake token from Santa to exchange for a gift of their choice at Santa's Toy Shop located in the Jungle Gift Shop. 

NEW! Meet & Greet Christmas Characters***

Our colourful collective of festive favourites are guaranteed to make dreams come true. Believers of all ages - share your smiles and selfies with us at #tropicalbutterflyhouse #christmasmagicmakers

Christmas Characters appearances will take place between 11am - 3pm, please feel free to take your own photos! (see signage for details).

NEW! Elf Workshop****

More magic awaits .. our Christmas elf will be at hand to help you decorate a gingerbread cookie, gather some scrumptious reindeer food to take home ready for Christmas Eve and most importantly, write and post a letter in Santa's singing post box!

Everyone is welcome for selfies, storytelling and songs during our Christmas character appearances. Get all wrapped up in Christmas crafts and enter our festive colouring competition. Don't forget to add a wish to the Christmas Wishing Tree!

Elf Explorer Trail - Where will your ‘Elf Explorer’ passport take you? Embark on a festive journey through the wildlife park, discovering fascinating facts about animals and habitats from around the world! Complete fun challenges and collect stamps in your passports to unlock a sweet treat reward!

Don't miss these Christmas crackers around the park - join in a carol with the singing reindeer and capture a ‘elfie selfie’on our festive sleigh or in a flurry of snow at the giant Polar Bear - don’t forget to wear your Christmas jumpers to make spirits bright!

Jingle all the way on board the festive tractor-trailer ride, enjoy animal encounters and keeper talks and chuckle at the elf-tastic fun and frolics and tinsel tails in the Animal Antics show.

Find one of many special hidden ‘Christmas Puddings’ to win a merry prize and seek out the ten cheeky elves to see who tells the funniest joke!

Warm up at Lottie’s Coffee Lounge - Festive favourites are on the menu, from glorious Gingerbread Lattes to luxurious Irish Cream Hot Chocolates! Fun themed children’s picnic boxes are available to add on to your online booking (pre-booking essential).

*Relive the magic this winter! Don't miss our Visit and Save Card return visit offer - enjoy magical moments today and then save on your return visits for up to a year!* Terms apply, see https://www.butterflyhouse.co.uk/whats-on/news/2025/07/17/visit-and-save-offer/ for full details.

** Woodland Grotto Open Times: 6 -7 December, 13 – 14 December, 20 – 24 December | 11am - 3pm (see signage for breaktimes).

Every child can see Santa as part of their admission to the park. You may visit the grotto at any time during grotto advertised opening hours. Age-related gifts can also be purchased in advance online with your admission tickets or on the day for just £8.50. When purchasing a gift, your child will receive a magic snowflake token from Santa to then exchange for a gift of their choice in Santa’s Toy Shop located in the Jungle Gift Shop.

***Meet & Greet Christmas Characters: The advertised Meet and Greet character(s) will make appearances at set times between 11am - 3pm. See signage on the day for full timings and locations.

****Elf’s Workshop: Some activities in this area may be charged for. 

Available Tickets