Magical Christmas Experience
Our fabulous festive experience is back and spreading magic, joy and Christmas cheer every weekend in December and right up to Christmas Eve!
Santa himself will be joining a whole host of much-loved and familiar faces, stopping by to make your festive family day out merry and bright. Warmest wishes come to life with appearances from our special Meet and Greet Christmas Characters. From ice queens and grumps to furry favourites and frosty friends - can you help these mascots and mischief-makers make it onto Santa's naughty or nice list?
‘Tis the season to be jolly - for magical memories you won’t forget, come back time and time again during the festivities and beyond with your Annual Membership or Visit & Save Card return visit offer.*
Here’s a peek at the fa-la-la festive fun waiting for you:
Santa's Woodland Grotto**
Capture a moment of wild winter wonder as you wander along the woodland walk to meet Santa and his helper in his enchanting Woodland Grotto. You can visit Santa at any time during Grotto opening hours.
Purchase a Santa gift and your child will receive a magic snowflake token from Santa to exchange for a gift of their choice at Santa's Toy Shop.
Meet & Greet Christmas Characters***
Our colourful collective of festive favourites are guaranteed to make dreams come true. Believers of all ages - share your smiles and selfies with us at #tropicalbutterflyhouse #christmasmagicmakers
Christmas Characters appearances will take place between 11am - 3pm, please feel free to take your own photos! (see signage for details).
NEW! Elf Workshop****
More magic awaits .. our Christmas elves will be at hand to help you decorate a gingerbread cookie, gather some scrumptious reindeer food to take home ready for Christmas Eve and most importantly, write and post a letter in Santa's singing post box!
Everyone is welcome for selfies, songs and games during our Christmas character appearances. Get all wrapped up in Christmas crafts and enter our festive colouring competition.
Elf Explorer Trail - Complete fun challenges and collect stamps in your stamper book to unlock a sweet treat reward!
Don't miss these Christmas crackers around the park - join in a carol with the singing reindeer or take a selfie in a flurry of snow at the giant Polar Bear - don’t forget to wear your Christmas jumpers to make spirits bright!
Jingle all the way on board the festive tractor-trailer ride, enjoy animal encounters and keeper talks and chuckle at the elf-tastic fun and frolics, tinsel and tails.
Find one of many hidden ‘Christmas Puddings’ to win a merry prize and seek out the cheeky crackers to see which tells the funniest joke!
Warm up at Lottie’s Coffee Lounge - Festive favourites are on the menu, from glorious Gingerbread Lattes to luxurious Irish Cream Hot Chocolates! Fun themed children’s picnic boxes are available to add on to your online booking (pre-booking essential).
Admission - Park opening times: 10am – 4pm. We recommend booking online in advance to avoid disappointment. Normal park admission prices apply.
*Relive the magic this winter! Magical Christmas Experience event days are included in Annual Membership and Visit and Save card advance bookings made online (subject to availability).Don't miss our Visit and Save Card return visit offer - enjoy magical moments today and then save on your return visits for up to a year!* Terms apply, see https://www.butterflyhouse.co.uk/whats-on/news/2025/07/17/visit-and-save-offer/ for full details.
** Woodland Grotto Open Times: 5-6 December, 12 – 13 December, 19 – 24 December | 10am - 3pm (see signage for breaktimes).
Every child can see Santa as part of their admission to the park. You may visit the grotto at any time during grotto advertised opening hours. Age-related gifts can also be purchased in advance online with your admission tickets or on the day for just £8.50. When purchasing a gift, your child will receive a magic snowflake token from Santa to then exchange for a gift of their choice in Santa’s Toy Shop.
***Meet & Greet Christmas Characters: The advertised Meet and Greet character(s) will make appearances at set times between 11am - 3pm. See signage on the day for full timings and locations.
****Elf’s Workshop: Open 11am – 3pm. Some activities in this area may be charged for. Activities in the Elf workshop require adult supervision at all times and are recommended for children aged 3yrs and over due to small parts being potential choking hazards. Accompanied children under 3yrs may play at parent/guardian discretion.
Our fabulous festive experience is back and spreading magic, joy and Christmas cheer every weekend in December and right up to Christmas Eve!
Santa himself will be joining a whole host of much-loved and familiar faces, stopping by to make your festive family day out merry and bright. Warmest wishes come to life with appearances from our special Meet and Greet Christmas Characters. From ice queens and grumps to furry favourites and frosty friends - can you help these mascots and mischief-makers make it onto Santa's naughty or nice list?
‘Tis the season to be jolly - for magical memories you won’t forget, come back time and time again during the festivities and beyond with your Annual Membership or Visit & Save Card return visit offer.*
Here’s a peek at the fa-la-la festive fun waiting for you:
Santa's Woodland Grotto**
Capture a moment of wild winter wonder as you wander along the woodland walk to meet Santa and his helper in his enchanting Woodland Grotto. You can visit Santa at any time during Grotto opening hours.
Purchase a Santa gift and your child will receive a magic snowflake token from Santa to exchange for a gift of their choice at Santa's Toy Shop.
Meet & Greet Christmas Characters***
Our colourful collective of festive favourites are guaranteed to make dreams come true. Believers of all ages - share your smiles and selfies with us at #tropicalbutterflyhouse #christmasmagicmakers
Christmas Characters appearances will take place between 11am - 3pm, please feel free to take your own photos! (see signage for details).
NEW! Elf Workshop****
More magic awaits .. our Christmas elves will be at hand to help you decorate a gingerbread cookie, gather some scrumptious reindeer food to take home ready for Christmas Eve and most importantly, write and post a letter in Santa's singing post box!
Everyone is welcome for selfies, songs and games during our Christmas character appearances. Get all wrapped up in Christmas crafts and enter our festive colouring competition.
Elf Explorer Trail - Complete fun challenges and collect stamps in your stamper book to unlock a sweet treat reward!
Don't miss these Christmas crackers around the park - join in a carol with the singing reindeer or take a selfie in a flurry of snow at the giant Polar Bear - don’t forget to wear your Christmas jumpers to make spirits bright!
Jingle all the way on board the festive tractor-trailer ride, enjoy animal encounters and keeper talks and chuckle at the elf-tastic fun and frolics, tinsel and tails.
Find one of many hidden ‘Christmas Puddings’ to win a merry prize and seek out the cheeky crackers to see which tells the funniest joke!
Warm up at Lottie’s Coffee Lounge - Festive favourites are on the menu, from glorious Gingerbread Lattes to luxurious Irish Cream Hot Chocolates! Fun themed children’s picnic boxes are available to add on to your online booking (pre-booking essential).
Admission - Park opening times: 10am – 4pm. We recommend booking online in advance to avoid disappointment. Normal park admission prices apply.
*Relive the magic this winter! Magical Christmas Experience event days are included in Annual Membership and Visit and Save card advance bookings made online (subject to availability).Don't miss our Visit and Save Card return visit offer - enjoy magical moments today and then save on your return visits for up to a year!* Terms apply, see https://www.butterflyhouse.co.uk/whats-on/news/2025/07/17/visit-and-save-offer/ for full details.
** Woodland Grotto Open Times: 5-6 December, 12 – 13 December, 19 – 24 December | 10am - 3pm (see signage for breaktimes).
Every child can see Santa as part of their admission to the park. You may visit the grotto at any time during grotto advertised opening hours. Age-related gifts can also be purchased in advance online with your admission tickets or on the day for just £8.50. When purchasing a gift, your child will receive a magic snowflake token from Santa to then exchange for a gift of their choice in Santa’s Toy Shop.
***Meet & Greet Christmas Characters: The advertised Meet and Greet character(s) will make appearances at set times between 11am - 3pm. See signage on the day for full timings and locations.
****Elf’s Workshop: Open 11am – 3pm. Some activities in this area may be charged for. Activities in the Elf workshop require adult supervision at all times and are recommended for children aged 3yrs and over due to small parts being potential choking hazards. Accompanied children under 3yrs may play at parent/guardian discretion.
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